I had an oil change and tire rotation on my 2018 Encore. Unfortunately it took 2 hours, a little long. Now I’m wondering why my steering wheel shakes when I get up to speed? The steering wheel is also a little off center. Frustrating.
I came in for a routine maintenance on my SUV. The gentleman who serviced my vehicle was patient, checked to make sure I had no concerns and provided friendly service. I appreciate it and will continue my loyalty to Gunn.
This was by far the easiest car buying experience my wife and I have ever had. Everyone was exceedingly courteous and professional. The inventory for us to view was unbelievable. Our hats off to Mr Arita - he was great.
the gentlemen who waited on me was very professional. He kept me informed on what was going on with my vehicle and the time frame it would take for the repairs to be complete. I had a pleasant experience while waiting on my car repair.
I put in the app on my phone that I needed a loaner and when I arrived I was told there was none. I received a confirmation on my appointment and when I arrived their was nothing known about the loaner. Frank was there and was able to help me out which I greatly appreciate and he is a good man. Thank you.
Our experience with David Villado was amazing. We sought out David a few months ago, in search of a Sierra 1500 Denali. However, at that time we couldn't make a firm decision. David has gone out of his way to keep us posted on sales, and he knew the color that my husband wanted. He was able to get us the vehicle in the color and with all the options that my husband wanted. We couldn't get to the dealership because of a bulging disc that was affecting my husband's walking. David and the gentleman in Finance worked with us over the phone. David delivered our vehicle on Saturday evening 12/29 to our home. We would definitely do business with Gunn again and with David Villado.
Nobody likes when things go wrong, but the process of troubleshooting and replacing my battery was smooth. The service representative also double-checked my billing statement and was able to find an additional discount that wound up saving me money.